Frequently Asked Questions
Can I exchange my order?
Yes, you can use the exchange method to exchange your item, but only for a different size of the same product.
What payment methods can I choose from?
We accept MasterCard, Visa credit, debit and other credit cards. We also have an option of net banking and UPI.
I just canceled my order. When will I get my refund?
After you cancel your order, you will receive your money back into the original account within 10 to 14 business days.
What size should I order?
We recommend using our size chart, which is available on each product page. The size chart will provide measurements for different parts of the garment.
If you’re unsure between sizes, it’s usually better to size up for a looser fit or size down for a tighter fit.
How do I contact customer service?
You can contact customer service through our website contact form, email address, or phone number
The delivery address I mentioned is incorrect.
It is your duty to give the accurate shipment or delivery address when placing your order. We won’t replace the items or refund your purchase if the incorrect delivery address is given. Before completing your order, please make sure you have thoroughly reviewed all shipping information.
How can I place an order on the Meenakshi couture website ?
Just go through these simple steps to place an order on our website –
- Click on the product to be ordered, select the desired size and click “ADD TO CART”
- Go to your bag page, once you have added all the products you wish to buy
- Click ‘CHECKOUT’
- Enter your shipping and billing address
- Choose from payment options
- Re-check your order details
- Click on “Place Order”
- After you Click on “Place Order” you will be redirected to a fully secure payment gateway where you need to enter your card or UPI details.
- Once the order is placed successfully, you will receive an order confirmation email with all your order information.
Is it safe to use my credit/debit card on the Meenakshi Couture site?
You can feel assured that meenakshi Couture provides you with the best security currently offered online to guarantee a private, secure, and safe buying experience. Only trustworthy, safe, and PCI DSS compliant payment partners do business with us. Without transferring any information to us, your bank will directly authorize the credit card transaction. We don’t keep your bank account details.
Can I alter my dresses?
Yes, you can alter your dresses! We want you to feel confident and look amazing in our clothes